In short. Bringing a home care assistant to an older relative starts with practical questions: who opens the door, where the keys go, how the day runs. On Adom (adom.ma) and the AdomApp app (adomapp.com) you set this out for Agadir, receive proposals, and pay after the service. It is a non-medical service.
1. Agree on what the help is, and what it is not
Talk it through with your family, and with the person concerned, before anything else. A home care assistant helps with daily life: company, an outing, a simple meal, a bit of tidying. Medicines and nursing care are not part of the job, and the assistant does not stand in for a doctor or a nurse.
Adom puts people in touch and does not employ anyone; you pick from the proposals that come in. Say in the request that the need is non-medical, and note what your relative likes to keep doing alone.
2. Decide who holds the keys
There are two situations. Your relative is at home and opens the door personally: no key is needed, but you should think about who can let the assistant in if the bell is not heard. Or a key has to change hands: decide who hands it over, when, and who gets it back at the end.
Pass it from hand to hand, with your relative present if possible, rather than leaving it somewhere everyone knows about. Keep a note of who has a spare. It may feel heavy-handed, but it reassures everyone, your relative included.
3. Describe how to get in
Give the exact address, the floor, whether there is a lift, the entry code or intercom if there is one, and who answers when someone rings. A badly described entrance can be enough to stall a first visit.
Agadir was rebuilt further south under earthquake-resistant rules, so the housing is recent. That does not change what you write, but do say whether people use stairs or a lift. Whether you are in Founty, Talborjt, Hay Mohammadi or Charaf, a word on the kind of home is enough: residence, flat, family apartment block.
4. Put the day on one page
Start from the person, not from the address. When do they get up, eat, rest? Do they go out for errands or prefer to sit at home? Which programme do they like to follow? Half a page is plenty.
Add the things that should not be rushed: the afternoon rest, the glass of tea, the way they like to be addressed. On health, include only what the family knows and what a doctor has already said, with no conclusions of your own. If the assistant notices anything unusual, the family is told.
5. Plan a first visit with a family member there
The assistant sees the home, your relative meets the assistant, and you go through the list together. A short visit is better than a long programme, because trust builds over several visits.
While you are all there, agree how to reach the family if something changes, and what happens if something goes wrong: call a relative, call a doctor, or call the emergency services, depending on the situation.
6. Review after a few visits
After a few visits, go back to the routine with your relative. What suits them? What irritates them? A request can be redrawn: more company, less tidying, a different time. Change the request instead of letting discomfort settle in.
Payment comes after the service, on the basis of a free, personalised quote on AdomApp.
Read also
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- Office cleaning in Agadir during the day: managing badges, keys and access
- Home care assistant and help for people at home in Morocco: supporting a relative day to day
To go further: the page for Agadir and the one on home care in Agadir.
Frequently asked questions
Can the home care assistant give medicines or nursing care?
No. It is a non-medical service. For treatment and nursing, the family turns to a doctor or a nurse.
Who keeps the keys?
You decide in the request: hand-over in person, for how long, and return at the end. Note who has a spare.
Should the family be present at the first visit?
It is recommended. The assistant sees the home, your relative meets them, and you go through the instructions together.
Can I change the routine once it has started?
Yes. You can adjust the request at any time to match what really suits your relative.
When do I pay?
After the service. The quote is personalised and free on AdomApp.