In short. A concierge service is not a security guard: someone drops by, looks around, receives deliveries and reports back. Adom (adom.ma) and the AdomApp app (adomapp.com) connect you with a person for keys, parcels and errands in Casablanca. The quote is free and tailored to you; you pay after the service.
A case: a flat shut up all summer
Take Karim, who has lived abroad for years and keeps a flat in Gauthier. He locks it in June and reopens it in September, and in between the same worries return. Is the post piling up? Has a leak started? Did a neighbour notice something?
It is a familiar story for many Casablanca families, whether the owner left for the season or an elderly relative lives alone far from their children. A concierge service answers that exact need: regular presence, not round-the-clock cover.
What it can check and report
On each visit the person can note the general state of things: shutters and windows, damp on a wall, an odd smell, taps, an overflowing letterbox. The city's coastal climate is mild with dry summers, yet damp builds up in closed homes, and a room that is never aired shows it quickly.
They can also take in a parcel, hand a key to a tradesman you have warned, collect the post and send you a report with photos. You then decide what happens next.
What falls outside the scope
This is neither guarding nor technical repair. The person does not fix things, does not let strangers in and does not spend money without your approval. If they spot something serious they tell you, and you choose whether to call a professional through AdomApp.
As a matter of principle, Adom connects people and does not employ the person; the exact arrangement is settled between you.
Setting up the request before you leave
The most useful step is a short written protocol. State how often visits should happen, what to check, who to alert if something is wrong and how. In a dense block such as the ones in Maarif, add the name of the building manager and how to reach the cellar or the meter room.
For a villa in Californie or Anfa, add the garden, the gate and any delivery subscriptions. Give different instructions for an empty home and for an older person who still lives there.
As for keys, it is simplest to decide in advance who holds a spare and write it down. See the Casablanca page for city context, and Airbnb cleaning in Casablanca if the home is also let out.
Read also
- Handing papers to a third party: protecting personal documents
- Delivered shopping in Casablanca: myths about freshness and substitutions
- Deep cleaning before Ramadan and Eid: which room to start with
- Guide to home help for people in Morocco
Frequently asked questions
Can a concierge service watch an empty home for me?
It can visit regularly, note the state of the home and tell you. That is not guarding: it replaces neither an alarm nor a caretaker.
How often should visits happen?
It depends on how long you are away and on the type of home. A flat shut for the summer calls for a different rhythm than a home where an elderly relative lives; say so in your request.
Who keeps the key while I am away?
Decide it in writing before you go. One person holds the spare and you know who, to avoid any confusion.
What happens if they find a leak or a break-in?
They alert you straight away with photos. Depending on the situation, you ask a professional to step in; they never decide on spending alone.
Can they receive my parcels and post?
Yes, it is one of the most common uses. State what you are expecting and where to leave it so that not everything gets accepted.
How do I get a price?
The quote is free and tailored to you on AdomApp. It depends on how often visits happen and which tasks you ask for.
