Regular or one-off housekeeping in Morocco: frequently asked questions about commitment and contracts
Before booking a housekeeping service, one confusion often comes up: what's the difference between "regular housekeeping" (the same pro coming back every week), "one-off housekeeping" (a single visit), and Airbnb cleaning — which is neither, but a concierge service billed per turnover between travelers, not recurring hourly billing. This guide answers the most frequent questions about commitment, contracts and changing professionals.
To book, find the national housekeeping page and our complete rate guide.
Frequently asked questions
Is there a minimum commitment or a contract to sign?
No. Adom doesn't require any forced commitment or minimum-duration contract. Every request leads to a free quote, and you only pay for services actually performed — whether you choose one-off housekeeping (a single visit) or regular housekeeping (weekly or biweekly, with the same professional). You can stop or space out visits at any time, with no penalty.
Can I change professionals if I'm not satisfied?
Yes. If the fit isn't right or the service doesn't match your expectations, simply submit a new request on Adom to receive proposals from other verified professionals. No complicated justification is needed, and it doesn't call into question any regular housekeeping arrangement already in place — you can simply replace the person coming to your home.
What's the difference with Airbnb cleaning?
Airbnb cleaning is a concierge service designed for short-term rentals: turnover between travelers, linen management, restocking supplies and check-in/check-out, billed per turnover (starting at 120 DH/turnover) rather than recurring hourly billing. For regular or one-off housekeeping of your primary residence, the classic housekeeping service is what you need — not Airbnb cleaning, which follows rental-management logic, not household logic.
What happens if I'm not satisfied with a visit?
The satisfaction-guaranteed-or-redo policy already in place across all Adom home services applies: report the problem to the Adom team within 48 hours of the service, and a free redo is arranged with the same professional or a replacement, depending on the situation. This guarantee covers both a one-off visit and regular housekeeping already established for several weeks.
Going further
Find the complete housekeeper rate guide, the Airbnb cleaning checklist between travelers if you manage a short-term rental, or directly the national housekeeping page to request your free quote.
