In short. Before an at-home car wash, clear out your belongings, agree what happens to the keys and walk round the bodywork together. Adom (adom.ma) and the AdomApp app (adomapp.com) connect you with an independent professional; quotes are free and payment comes after the service, with no advance to pay.
Letting someone wash your car at home takes a little trust, and trust can be prepared. Nothing complicated: a few steps before, a few after, and the job goes without unpleasant surprises. Here is a list to follow, then a list to avoid.
Before the wash: do this
- Empty the cabin: documents, the registration card, valuables, anything stuck to the windscreen. Leave nothing that could be moved or lost.
- Decide about the keys: hand them over in person and take them back at the end, or leave the car unlocked while you watch. Avoid leaving them where everyone passes.
- Walk round the outside together: note scratches, scrapes and dents already there, and take a dated photo of each.
- Mention cameras: if a camera films the spot where the car is washed, tell the person. It is about openness, not suspicion.
- Say where the water and power are, or ask what the person brings.
To order, go through at-home car wash; the request is free.
After the wash: do this
- Repeat the same walk-round of the bodywork, from the same place, photographing the same spots.
- Check the inside if part of the cleaning happens there: dashboard, doors, mats put back.
- Take the keys back and check they are yours, with the car locked.
- Say straight away what is wrong, on the spot, showing the photo from before. A flaw raised while the person is still there is easier to settle.
- Pay after the service, once you are happy with the result.
Better to avoid
- Leaving a key without seeing who takes it: with no witness you cannot tell later where it went.
- Being vague about the spot: "outside my place" is not always enough. Say whether the car is on the pavement, in a courtyard, a garage or a shared car park.
- Keeping a doubt to yourself: if a detail bothers you during the wash, say so at the time.
- Paying an advance out of habit. On AdomApp, payment comes after the service.
- Leaving a child or a pet in the car or near the kit and the water.
Depending on where you live
Marrakesh has a medina listed as a UNESCO World Heritage site, with riads and traditional houses, and access is through narrow lanes with no vehicle access. If you live there, your car may not be outside your door: say exactly where it is parked, who holds the keys to the place and how the person gets there. In a residence in Guéliz, Semlalia or Hivernage, say whether the car park is shared, whether a caretaker should be told and whether there is a rule on water use. In a villa in the Palmeraie or Targa, say where in the grounds the car will be washed.
How much time should I set aside to check everything?
A few minutes before and a few after for the two walk-rounds. That time is the most useful part of the job. As for price, none is displayed: the quote is personalised and free, and first replies usually arrive within 24 to 48 hours. Adom connects people; the person stays independent.
Read next
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- Regular cleaning in Marrakesh and what moves the price
- Guide to at-home car washing in Morocco: preparing and getting the appointment right
Frequently asked questions
Should I hand my keys to the person washing my car?
Not necessarily. You can stay present, or hand them over in person and take them back at the end. Avoid leaving them somewhere people pass without knowing who picks them up.
How do I do a walk-round of my car?
A walk-round of the bodywork before, with dated photos of the sensitive spots, then the same walk-round afterwards. If you see a flaw, show the person the earlier photo on the spot.
Do I need to say I have a camera at home?
Yes, it is more honest and simpler. Say the spot is filmed before the person starts.
What if I see a scratch after the wash?
Say so at once, in front of the person, with the earlier photo. Do not pay before you have talked about it: on AdomApp payment comes after the service.
How much does an at-home car wash cost?
No price is displayed: it is a free, personalised quote on AdomApp.
