In short. A wardrobe or appliance wedged in the stairs stops everyone in their tracks. On Adom (adom.ma) and the AdomApp app (adomapp.com), you describe your delivery in Kenitra, professionals put in touch with you offer their help, and you pay after the service.
Right now: the item is stuck
Stop pushing. Forcing an item round a landing is the surest way to damage it, the banister and the wall, and to hurt a back or a hand. If a step is steady enough, rest the load on it, and ask whoever is holding the lower end to take the weight before anyone lets go.
Then look at what is really blocking it: the turn of the landing, a protruding rail, a low ceiling, or just the angle of the item. Sometimes a different tilt is all it takes. If not, do not keep trying. Every attempt wears the packaging and the patience.
Is it worth unpacking or taking apart?
It can be the right call, as long as you do not strip everything in a rush. A thick outer carton can come off to save room, but the corner protection on the furniture should stay. Screw-in legs, doors and drawers can sometimes be removed, provided the maker's instructions are still around.
Do not dismantle something whose structure you do not know. A sealed unit, or an appliance with a gas or cooling circuit, is not for taking apart at home. Leave it as it is and look for another way in.
What if the stairs just will not work?
Check the other routes: a balcony, a wide window, a rear entrance to the building. These need equipped professionals and the building's agreement, and they are not something to improvise with a well-meaning neighbour. If none of them fits, the safest decision is to give up carrying it up that day, put it somewhere sheltered and agree on another solution rather than risk an accident.
Better still: describe the stairs before anyone comes
Most of this is settled before delivery day. On the booking page for bulky parcel delivery, write down the item's dimensions as printed on the box or the shop slip, the floor, whether there is a lift, the width of the front door and the shape of the staircase, including any turn. Add whether it starts from a shop, a warehouse or a private seller.
Offers then arrive from professionals put in touch with you, you compare them and you choose. Adom connects you and does not employ anyone, so it is with the professional you pick that you talk through your worries. The price is a personalised, free quote on AdomApp, and payment comes after the service.
Where Kenitra is
Kenitra is a north-western city at the mouth of the Sebou, with a river port on the Sebou. That only places the city. Your own building is described in a few exact sentences, and that is what matters for delivery.
Read also
- Handling and carrying help in Kenitra: moving a fridge or wardrobe, with straps, a trolley and protection
- Regular housekeeping in Kenitra: keeping the home tidy between two visits
- Carpet and sofa cleaning in Kenitra: when to book it around daily trips to Rabat
- Moving house and transporting belongings in Morocco: staying calm from the first checks to settling in
To go further: the page for Kenitra and the one on moving in Kenitra.
Frequently asked questions
What if the item is already stuck and nobody dares move it?
Do not force it. Steady it, keep the way clear for neighbours, then contact professionals through AdomApp and say exactly where it is jammed.
Should I mention the staircase in my request?
Yes. The floor, lift, door width and stair shape help professionals decide whether they can come with the right equipment.
Can I order delivery before measuring the item?
Measure the item, then the door and the stairs, before you book. That way the problem does not appear halfway up.
How much does this cost?
The price depends on the item, the access and the route. You receive a personalised, free quote on AdomApp.
When do I pay?
After the service, once the item is where you asked for it.
